Dear James and Irene,
I hope that you are both well and life is returning to some normality in Sydney.
I would like to express my gratitude and appreciation for the tremendous work and dedicated service that Asli has provided over the past four months. Her attention to detail, consistent communication and measured advice has guided me through a most challenging time.
I have been most impressed by Asli's commitment when dealing with all my tenants and incredibly thankfully for her meticulous organisation. No doubt, everyone at CRE has been stretched throughout this COVID period, but Asli's calm nature and tireless work ethic have ensured that every problem was attended to and each matter was addressed without fuss or complication.
With most of my properties being affected in some way by the current crisis over the last four months, Asli never failed to communicate with me on a daily basis. Often sending me emails well outside regular office hours. Whether it was organising tradesmen, holding private inspections, negotiating rental relief for distressed tenants or managing problematic tenants out of a property, Asli handled each situation with her typical calm approach and steadfast efficiency. This left me feeling very confident and reassured with every challenge that may have presented.
In closing, it is important that all staff are recognised for their good work, but in my view, Asli's commitment and dedication have been extraordinary and exceeded expectation. She has managed to secure good tenants going forward with minimal vacancy during the transition from one lease to the next. This leaves me most relieved and very happy!
All the very best and good luck for the remainder of 2020.